Privacy policy

Last updated:

Tuesday, July 16, 2024

Privacy Policy
This Privacy Policy explains how Bavivi AG, Pfingstweidstrasse 98, 8005 Zürich, Switzerland ("Bavivi", "we", or "us") collects, processes, and protects personal data.

A. Data Controller
Bavivi AG is the controller responsible for processing your personal data. You can contact us at the above address or by email at contact@bavivi.ch for any questions regarding data protection.

B. Definitions
Personal data refers to information that identifies or makes a person identifiable (e.g., name, address, email, phone number). Processing refers to any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.

C. Data We Collect
We collect personal data in the following ways:

  • When you provide it to us directly (e.g., via application forms, contact emails, or calls)

  • When you use our website or services

  • From public sources or third parties (e.g., credit agencies, property registers, social media)

The data collected may include your name, contact details, date of birth, profession, photos, financial details, usage data, and any other information relevant to your tenancy or interaction with Bavivi.

D. Purpose of Processing
We process personal data for the following purposes:

  • Tenant onboarding and rental contract execution

  • Communication and support

  • Payment processing and billing

  • Credit checks and background screening

  • Compliance with legal obligations

  • Marketing and events

  • Analysis and platform improvement

  • Security, fraud prevention, and IT operations


E. Retention Period
We retain personal data as long as necessary for the purposes stated above or as required by law. This includes statutory retention periods and the period during which legal claims may be enforced.

F. Rights of Data Subjects
You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion or restriction of processing

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, contact us at contact@bavivi.ch.

G. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Despite our efforts, no transmission method is 100% secure.

H. Sharing and Transfers
We may share data with:

  • Service providers (e.g., IT, payment, logistics)

  • Authorities and legal entities

  • Business partners (e.g., landlords, cleaners, maintenance companies)

  • Other group companies, if applicable

Where personal data is transferred abroad (e.g., cloud providers), we ensure adequate protection through appropriate safeguards, such as standard contractual clauses.

I. Website and Cookies

When using our website, we may collect data such as IP address, browser type, device data, and usage behavior. We use cookies to improve user experience and analyze website traffic. Some cookies are essential, while others require your consent. You can manage cookie settings in your browser.

J. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage users to check it regularly.

Contact
Bavivi AG
Pfingstweidstrasse 98
8005 Zürich
Switzerland
Tel: +41 44 324 58 98
Email: contact@bavivi.ch